As the founder and CEO of LivePerson, Rob LoCascio is the guiding force behind the company’s vision of creating meaningful connections between businesses and their customers through real-time engagement and data intelligence.
Beyond his business, Rob is deeply committed to connecting with his local community. He is the founder of Feeding NYC, a hunger-relief project that feeds thousands of families – virtually every shelter in New York City every Thanksgiving. He was recognized as “Person of the Day” by Huffington Post in 2010 for his efforts, and today, Rob writes regularly for the Huffington Post’s “Good News” column.
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This “intelligent engagement” is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
MO: What are some of the ways that you fulfill your mission of “creating meaningful connections” in the world?